Inbox Thread Created

Occurs whenever the first email of a thread landed in an inbox, inbound or outbound. The source is always system, because the email pipeline sends this event, even when the API or an agent sent the email.

Events

EventSent when
inbox.thread.createdOccurs whenever the first email of a thread landed in an inbox, inbound or outbound. The source is always system, because the email pipeline sends this event, even when the API or an agent sent the email.

Payload

Fields of the event payload, as the spec declares them.

FieldTypeRequiredDescription
typestringYesThe event type.
created_atstringYesTimestamp when the event was emitted.
dataobjectYesThe data of an inbox.thread.created, inbox.email.received or inbox.email.sent event.